Agenda

Retail Council of Canada’s annual Holiday Shopping Survey, conducted by Leger, asked over 2,500 Canadians from coast to coast about their intended behaviours around the upcoming 2022 holiday shopping season. Luc Dumont, Vice President, Research and Innovation with Leger focuses on the most important insights from this exclusive research to ensure retailers can ensure agility and responsiveness this holiday season.

Samir Kulkarni, CEO at Showcase joins us for a close up look at the responsive holiday strategy that keeps Showcase the destination to shop for trending hunting customers. Samir shares the most important factors in this customer-centric strategy, how data is leveraged for timely insights, and what enables the Showcase team to act with agility ensuring the year’s must-have gift is ready for customers.

Eric Morris follows up on findings shared at STORE 2022 to look at predictions and tactics to help make the 2022 holiday season a success. With category specific insights, recommendations around in-store vs ecomm, and suggested decision-making tactics, this session is one you won’t want to miss.